4.9 von 5 Sternen

Digital Agency for Energy Providers: User-Centered Customer Portals & Digital Self-Service Solutions

  • 14 years of experience working with energy providers, municipal utilities, and utility companies
  • High-performance solutions featuring a rate calculator, SAP, and multi-site capabilities
  • BFSG-compliant, GDPR-compliant for more digital transactions
Eine animierte Grafik die verschiedene Digital- und Websiteprojekte für Energieversorger mit unserer Digitalgentur zeigt.
Mark-E Logo

Our Approach

Your website as a strategic sales channel in the energy market

As a digital agency for energy providers, we turn your website into the primary point of contact for sales and services, rather than ceding the field to comparison sites. To achieve this, our experts in UX/UI design, SEO & content marketing, web development, and industry strategy work together to create a visible, legally compliant, and high-conversion digital market presence.

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Here’s how energy providers use our digital solutions

Mark-E

German Business Communication Award for Best Digital Customer Experience

Vorschaubild von Mark-E.de

GGEW

A modern, accessible website with a clear structure and improved usability

Website-Mockup der GGEW AG aus Bensheim im Desktop-Layout. Zu sehen ist ein großes Headerbild mit Landschaftsaufnahme der Bergstraße, darüber die Navigationsleiste mit Produktkategorien wie Strom, Gas, Wärme und Photovoltaik. Im Vordergrund befindet sich ein abgedunkeltes Textmodul mit der Headline „GGEW AG aus Bensheim – Ihr Energieanbieter an der Bergstraße“ sowie einem Button „Tarife entdecken“. Darunter beginnt der Tarifrechner mit Eingabefeldern für PLZ und Jahresverbrauch. Modernes, hellblau-grünes Interface.

ChargeHere

Hundreds of B2B leads for EnBW’s EV charging solutions thanks to a high-performance WordPress website

Vorschaubild von chargehere.de

THE CHALLENGE

What’s holding you back today

  • Loss of the customer interface: While your website provides information, the valuable conversion takes place on comparison sites. This means you’re handing over your direct customer relationship and important data to third parties.
  • Untapped conversion potential: Prospective customers expect a seamless digital booking process. If there is no direct online checkout or if the rate calculator is too complex, potential new customers immediately go to the competition.
  • Legal hurdles: The Accessibility Enhancement Act requires companies to offer accessible services by June 2025 at the latest. Many websites of regional energy providers do not yet fully meet these legal requirements of WCAG 2.1.
  • Inefficient system landscapes: Different CMS platforms for municipal utilities, swimming pools, or subsidiaries lead to an inconsistent brand image. The high manual maintenance effort required in separate systems ties up valuable resources within your team.
  • Dominance of other platforms: Large comparison portals occupy the top spots in regional search results thanks to massive SEO budgets. Without a targeted digital strategy, your brand loses visibility.

Does this sound familiar? If so, it’s worth scheduling a call with us.

OUR SOLUTION

How we can help ypu

Illustration einer geführten Nutzerreise mit mehreren Schritten, die zu einem erfolgreichen Abschluss mit grünem Haken führt

User-Centered UX/UI Design

We design the user flow so that visitors can intuitively navigate their way to completing a transaction online. For greater success without detours.

Schematische Darstellung eines Tarifrechners mit Eingaben, Berechnung und Ergebnisanzeige für einen optimalen Energietarif

Rate calculators that convert

We develop calculators with SAP integration and real-time pricing, seamlessly integrated into your website. Technically stable and high-performance.

Illustration einer barrierefreien Website mit verschiedenen Zugangsarten wie Sehen, Hören, Screenreader und Bedienbarkeit

Accessibility from the Start

We develop in accordance with WCAG 2.1 AA and fully document compliance. Fully compliant with the BFSG and without the need for retroactive fixes.

Zentrale digitale Plattform, die mehrere Standorte miteinander verbindet und zentral verwaltet

One system for all locations

With a headless architecture, you can manage your content centrally while still maintaining local flexibility for each location. Efficient and scalable.

Customers who trust us

Mark-E Logo
Logo EnBW
H2O Logo
GGEW Logo
Stadtwerke Hilden Logo
Primagas Logo
EWR Logo

Our Services for Energy Providers

Illustration eines Laptops mit einem modernen Website-Layout für Energieversorger, umgeben von Icons für Design, Entwicklung und Konfiguration unter der Überschrift Webdesign und Relaunch.

Webdesign & Relaunch

High-performance websites for municipal utilities designed to attract regional customers.

Illustration eines Browserfensters mit Suchleiste und einer Lupe, die eine ansteigende Erfolgskurve zeigt, unter der Überschrift SEO und GEO für regionale Energieversorger.

SEO & GEO

Visibility on Google and in AI search engines such as ChatGPT, Gemini, and Perplexity.

Illustration eines digitalen Tarifrechners für Energieversorger mit Eingabemaske und Preis-Ergebnis-Ansicht zur Steigerung der Online-Abschlussquote.

Rate calculator

SAP-integrated calculators with a user experience focus for directly finalizing your rates online.

Online Marketing Dashboard Illustration einer Digitalagentur mit Kennzahlen für Performance Marketing, SEO und Social Media Kanäle wie Google und Instagram.

Online Marketing

Targeted campaigns to attract more new customers. We promote your plans where your target audience is looking.

Illustration eines CMS-Dashboards unter der Überschrift CMS-Beratung, das Funktionen wie Inhaltsverwaltung, Benutzerrechte und Erweiterungen für individuelle Energie-Plattformen zeigt.

CMS Consulting

Independent selection of the system that truly fits your internal processes.

Illustration eines Customer Self-Service Portals für Energieversorger mit Funktionen für Rechnungs- und Vertragsmanagement sowie digitalen Service-Optionen zur Entlastung des Kundenzentrums

Accessibility

Legally compliant implementation in accordance with WCAG 2.1 AA, including compliance documentation.

Illustration eines Customer Self-Service Portals für Energieversorger mit Funktionen für Rechnungs- und Vertragsmanagement sowie digitalen Service-Optionen zur Entlastung des Kundenzentrums

Customer Self-Service

Digital tools for meter readings and bills to help lighten the load on your customer service center.

Illustration einer Content-Strategie für Energieversorger mit Fokus auf Zielgruppenanalyse, Themenrecherche und Erfolgsmessung zur Steigerung der Reichweite und Kundenbindung

Content Strategy

Complex energy topics explained in an easy-to-understand way. We position you as experts in the energy transition.

Your Benefits: Why choose Friendventure as a partner?

  • Rate logic, SAP IS-U, BFSG, multi-site: We understand the unique challenges of your industry.

  • Rate logic, SAP IS-U, BFSG, multi-site: We understand the unique challenges of your industry.

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    Specialists
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    Years of experience

Ready for the next step in your digital transformation?

As a digital agency for energy providers, we help you attract new customers in your region and ensure your platform is technically future-proof. We’d also be happy to consult with you in person at your location.

Inquire now

Ein junger Mann mit kurzem braunen Haar und schwarzem T-Shirt sitzt entspannt an einem Schreibtisch in einem modernen Büro. Er blickt freundlich in die Kamera. Im Hintergrund arbeitet eine weitere Person an einem Laptop, umgeben von Monitoren und Büromöbeln.
Alexander Bungarten
Illustration comparing different CMS options for energy providers, featuring TYPO3, WordPress, Storyblok, and Headless CMS connected to a central sustainability-themed icon with renewable energy visuals.

The Right CMS for Energy & Environment

The CMS that best suits your needs as an energy provider depends on your IT infrastructure, team size, and internal maintenance processes. For complex enterprise requirements with a focus on security and multilingual support, we often recommend TYPO3. For agile content teams, Storyblok with its headless architecture is often an efficient choice. We provide honest advice and help you find the system that truly meets your needs.

TYPO3      WordPress

StoryblokHeadless CMS

OUR PROCESS

4 steps to your digital energy platform

Zwei Personen stehen vor einem Whiteboard und analysieren die Unternehmensstrategie und Online Marketing Ziele zu Beginn unseres Digitalprojekts.

Strategy & Consulting

We define your goals and analyze regulatory requirements as well as your current situation. This allows us to tailor your new platform specifically to your customers, services, and region.

Ein Webentwickler schreibt sauberen Code an einem Multi-Monitor-Setup für eine performante und skalierbare Enterprise-Website-Lösung.

Concept, SEO & GEO

We develop the information architecture and a local SEO strategy to ensure visibility against comparison sites. This results in user-centric structures for your rates and services.

Zwei Friendventure Digital-Expert:innen, eine Frau und ein Mann, arbeiten fokussiert und analysieren gemeinsam Daten im hellen Agentur-Büro, flankiert von einer großen Zimmerpflanze.

Web Design & UX

We design a modern user interface that strengthens your brand and makes complex processes—such as rate calculators—intuitive to use. The design is consistently optimized for conversion, user guidance, and accessibility.

Mehrere Personen sitzen im Meetingraum und besprechen die Ergebnisse des Digitalprojekts.

Web Development & Maintenance

We build your platform using modern architecture and securely integrate necessary systems such as SAP. After extensive testing, we support your successful go-live and subsequent further development.

FAQ: Honest answers to your questions

Energy expertise meets modern search technology.

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